Return Policy

Dear Customer,

Thank you for choosing our products. To ensure you enjoy your purchase to the fullest, we offer a 14-day return policy. Here’s how it works:

Withdrawal Period: You have the right to withdraw from this contract within 14 days without providing a reason.

Consequences of Withdrawal: In the event of a withdrawal, you are responsible for the return shipping costs. However, if the return is due to a fault on our part, we will cover the return shipping costs.

Return Process: Please contact us in advance via email at contact@karuma.eu so we can provide you with a return address.

Condition: The item must be in perfect, unworn, and undamaged condition.

Refund: Once we receive your return, we will promptly refund the purchase price to your original payment method.

Important Notes:

• Please keep the delivery note for your records.
• Returns without prior contact unfortunately cannot be processed.

If you have any questions, please don’t hesitate to reach out to us.